Your Improved
Citizens Bank & Trust
Digital Experience

Business Banking

System Upgrades

As part of Citizens Bank & Trust’s bank-wide updates, several resources are available for our business banking customers. This page contains Online Banking Cash Management tools, information concerning Remote Deposit Now (RDN), and Frequently Asked Questions (FAQs) to assist you with the new system.

This page will continue to be updated with new information as it becomes available.

Should you have a question that is not addressed on this page, please feel free to contact us at 863-676-7631 or by email at ibank@www.citizens-bank.com.

Frequently Asked Questions (FAQ)

Online Banking Cash Management Tools

Personal and Business Online and Mobile Banking First-Time Login Guide

Cash
Management
Handbook

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Upgraded Banking Experience

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First Time Login

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Create an ACH Payment

Remote Deposit Now (RDN)

Remote Deposit Now
Quick Guide

RDN HTML5
Handbook

RDN HTML 5
Hardware Troubleshooting

RDN HTML 5
MacOS Installation

RDN HTML 5
Installing Scanner

Uninstalling Previous
Vendor Drivers

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RDN - Admin Responsibilities

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RDN - Creating A Transaction

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RDN - Current Transaction Summary Editing/Voiding/Reporting

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RDN - Searching, Viewing, Alerts, and Reporting

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RDN - Submitting A Batch

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RDN - Editing a Batch

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RDN - Install Scanner

Online Banking / Mobile App

Learn about the new enhancements for both our personal and business customers.

Find Your Local Branch

Stop by a location near you to speak with one of our banking representatives