LAKE WALES, FL – As part of a previously announced transitional leadership plan, Citizens Bank & Trust president, Steve Crisman, has assumed day to day leadership of the Bank. Chad Tagtow, who previously served as Senior Vice President and Chief Innovation Officer, has shifted leadership roles to become Chief Operating Officer, with a focus on operations, efficiencies, and technology. The changes became effective in January 2026.

Greg Littleton is the Chief Executive Officer, a focused role that allows him to concentrate on new strategic bank initiatives. Long-time Executive Vice President and Chief Operating Officer, Weymon Snuggs, will also continue to guide new business development and drive revenue growth, specifically in the Lakeland market, as the Chief Banking Officer. Both Littleton and Snuggs will work with Crisman and Tagtow on key strategic initiatives for the next few years.

“Working alongside Greg and Weymon over the last year, I’ve had a chance to witness firsthand how fortunate our customers and employees are to have such dedicated, servant leaders forging the path of our Bank,” shared president Steve Crisman. “We are incredibly appreciative of their past leadership, and we look forward to their continued service both at the Bank and throughout our community.”

The first phase of the planned succession in top leadership was introduced in January 2025 when Steve Crisman was named president. He joined the leadership team on March 31, 2025.

“The Board of Directors and Shareholders of Citizens Bank & Trust are grateful for the visionary leadership that Greg and Weymon have provided,” stated Latimer “Coot” Wilson, Chairman of the Board. “We are fortunate that both will remain working on behalf of the bank in support of Steve, Chad, and the entire leadership team.”

Littleton joined Citizens Bank & Trust in 1997 and was named president in 2001. In 2022, he was recognized as Banker of the Year by the Florida Bankers Association (FBA). He currently serves as vice chair of the Polk State College District Board of Trustees, as well as a member of the Board of Directors for AdventHealth Polk Market, Polk Vision, Winter Haven Economic Development Council, and FBA BankPac. His previous service also includes: Chair, Winter Haven Chamber of Commerce; two separate terms as Chair, Central Florida Development Council (CFDC); Chair, Lake Wales Chamber of Commerce; Chair, East Polk Committee of 100; Director, Polk Museum of Art (now the AGB Museum of Art); and Director, Lake Wales Arts Council. On the state level, he served as a director of the Florida Bankers Association and chaired BankServ, Inc., a wholly owned for-profit subsidiary of the Florida Bankers Association.

Littleton served as campaign chair for the United Way of Central Florida (UWCF) in 2024 and was recognized by the organization as 2025 Citizen of the Year. He is co-chairing the 2025 campaign with Weymon Snuggs, who previously chaired the campaign in 2008. Snuggs served as UWCF Board Chair in 2016. In 2015 he received the George W. Jenkins Volunteer of the Year award.

Snuggs has actively served in the community since moving to Lakeland in 1997. He currently serves on the YMCA Board of Directors and several committees for other nonprofit organizations. Snuggs is a past board chair of Lakeland Regional Health (LRH) Systems, the Lakeland Chamber of Commerce, Polk Museum of Art, United Way of Central Florida, Lakeland Volunteers in Medicine, and Lakeland Vision. He previously served on the boards of Orlando Health, VISTE, LRH Foundation, the Lakeland Chamber Foundation, and the Lakeland Firefighter Pension Fund Board.

About Citizens Bank & Trust:
Citizens Bank & Trust is a wholly owned subsidiary of Citizens Banking Corporation, a one-bank holding company located in Frostproof, Florida. Citizens Bank & Trust operates 16 full-service offices in Polk, Pasco, and Hillsborough Counties. The Bank proudly offers a full line of banking services, including residential and commercial loans, mortgages, investments, and trust services.

The Citizens Bank of Frostproof, as the Bank was originally known, was established in 1920. Over the past century, and three generations of family ownership, Citizens Bank & Trust has continued its tradition as a reliable and dependable community partner.

Melissa CummingsLAKE WALES, FL – Melissa Cummings has joined Citizens Bank & Trust as Residential Lender and Business Development Officer for the Dade City market. A seasoned mortgage originator with over 30 years of banking experience in the Dade City market, she will work directly with local customers seeking residential loans. In addition, she will also work with business owners to offer a variety of business-related banking solutions.

“We are delighted to have Melissa join our team at Citizens Bank & Trust,” said Steve Crisman, president of Citizens Bank & Trust. “Her extensive knowledge of the Dade City market as both a banker and resident is a great addition to our local team and the Bank as a whole.”

Melissa began her banking career as a teller and has held a variety of leadership roles at both the branch and business development levels. She will work with existing customers while also while also increasing the presence of the bank as a partner in the community.

The Dade City office is located at 13844 7th Street in Dade City. Contact Melissa today! Member FDIC | Equal Housing Lender

About Citizens Bank & Trust:
Citizens Bank & Trust is a wholly owned subsidiary of Citizens Banking Corporation, a one-bank holding company located in Frostproof, Florida. Citizens Bank & Trust operates 16 full-service offices in Polk, Pasco, and Hillsborough Counties. The Bank proudly offers a full line of banking services, including residential and commercial loans, mortgages, investments, and trust services.

The Citizens Bank of Frostproof, as the Bank was originally known, was established in 1920. Over the past century, and three generations of family ownership, Citizens Bank & Trust has continued its tradition as a reliable and dependable community partner.

February 2, 2026, Lake Wales – Citizens Bank & Trust announced today that it has acquired the business of The Bullard Agency in Lake Wales and will operate under the newly created business name: Bullard Insurance, Inc. – a subsidiary of Citizens Bank & Trust. The subsidiary will begin servicing all insurance policies previously managed by The Bullard Agency.

“The Bullard Agency has proudly served our community since 1939, faithfully assisting generations of customers,” stated Greg Littleton, CEO of Citizens Bank & Trust and president of Bullard Insurance. “Uniting them with the Bank’s 105-year history provides a solid foundation for both current and future customers.”

Left: Megan Donley, Right: Wendy Barrett

Megan Donley will lead the new subsidiary. Ms. Donley most recently served as the Organizational Talent Development Officer at Citizens Bank & Trust and has more than a decade of office management and financial services experience. In addition, Wendy Barrett, who has been a dedicated part of the Agency – faithfully serving customers for more than 40 years – will continue in her role at Bullard Insurance.

“Bullard Insurance remains committed to preserving the values of trust, integrity, and exceptional service that both customers and the community have come to know,” Littleton noted. “We are fortunate to have the combined expertise of Megan and Wendy to work with our new and existing customers, while also expanding the resources, expertise, and protection available to them.”

Bullard Insurance, Inc. (License #L134405) offers a range of insurance services, including auto, home, and commercial lines. The office is located at 221 E. Stuart Ave in Lake Wales, and the phone number is 863-676-1481.

About Citizens Bank & Trust:
Citizens Bank & Trust is a wholly owned subsidiary of Citizens Banking Corporation, a one-bank holding company located in Frostproof, Florida. Citizens Bank & Trust operates 16 full-service offices in Polk, Pasco, and Hillsborough Counties. The Bank proudly offers a full line of banking services, including residential and commercial loans, mortgages, investments, and trust services.

The Citizens Bank of Frostproof, as the Bank was originally known, was established in 1920. Over the past century, and three generations of family ownership, Citizens Bank & Trust has continued its tradition as a reliable and dependable community partner.

Rinah LandryLAKE WALES, FL – Rinah Landry has joined Citizens Bank & Trust as Assistant Vice President and Office Manager. She leads the Chalet Suzanne office, located at 23725 Highway 27 in Lake Wales.

A lifelong resident of Polk County, Rinah has over 27 years of banking experience. She has held a variety of positions, including local and regional leadership roles throughout the county. She enjoys educating individuals about financial literacy and working with small businesses to find banking solutions to meet their needs. She is also passionate about actively volunteering for organizations that improve the lives of those living in our community.

“Lake Wales is experiencing tremendous growth, especially in the area surrounding our Chalet Suzanne Office,” said Citizens Bank & Trust CEO Greg Littleton. “Rinah’s strong local ties and vast banking experience are a great fit to serve the customers and business community in this growing area.”

The office phone number is 863-676-0988.

About Citizens Bank & Trust:
Citizens Bank & Trust is a wholly owned subsidiary of Citizens Banking Corporation, a one-bank holding company located in Frostproof, Florida. Citizens Bank & Trust operates 16 full-service offices in Polk, Pasco, and Hillsborough Counties. The Bank proudly offers a full line of banking services, including residential and commercial loans, mortgages, investments, and trust services.

The Citizens Bank of Frostproof, as the Bank was originally known, was established in 1920. Over the past century, and three generations of family ownership, Citizens Bank & Trust has continued its tradition as a reliable and dependable community partner.

Steve CrismanLAKE WALES, FL (March 31, 2025) – Today, Steve Crisman joins Citizens Bank & Trust as the Bank’s president. He is the tenth individual to hold this position since the Bank was founded in Frostproof, Florida in 1920. Greg Littleton will remain at the Bank in the Chief Executive Officer (CEO) role.

Steve holds a Certified Public Accountant designation and is a lifelong resident of Polk County. Most recently he served as Director, Chief Financial Officer and Chief Operating Officer for Six/Ten, LLC, a downtown redevelopment real estate company located in Winter Haven, Florida. His professional background includes financial management, strategic planning, business operations, and customer relations. Steve holds an Associate of Arts degree in Business Administration from Polk State College and a Bachelor of Science degree in Accounting from The University of South Florida. He currently serves on the Board of Directors for the Winter Haven Chamber of Commerce and is also a past board chair of the organization. A long-time advisory board member for the Bank, he joined the Bank’s Board of Directors in 2024.

The addition of Steve Crisman to the leadership at Citizens Bank & Trust is part of a strategic leadership transition plan announced in January 2025. The full release can be found here: News – Citizens Bank & Trust