Get to Know: Jason Hayes

Jason Hayes HeadshotJason Hayes is the Senior Vice President and Chief Information Officer for Citizens Bank & Trust. He joined the Bank in 2014 as the Information Technology Manager and was promoted to his current role in 2023. His career in IT spans more than twenty years.

Jason holds a Bachelor of Science degree in Information Technology and a Master of Science degree in Business Administration from The University of South Florida. He is also a graduate of the Graduate School of Banking at Louisiana State University. The three-year graduate training program allowed Jason to better understand the business of banking and leverage this information to incorporate technology for a better customer experience. Jason also serves on the Cybersecurity Advisory Board at Polk State College, which works to ensure the College is training students in specific areas of cybersecurity needed by local businesses.

As Chief Information Officer, he is passionate about finding ways to bring customer-focused technology advancements to our community bank. At Citizens Bank & Trust, these advancements can be found in the mobile deposit experience, the implementation of electronic signatures, the wire and fund transfer process, and the expansion and improvement of the Bank’s network of ATMs.