Category: News

LAKE WALES, FL – As part of its 100-year anniversary celebration, Citizens Bank & Trust is pleased to announce 100 Days of Giving, an opportunity for qualified Polk County non-profit organizations to apply for part of a $100,000 grant fund.

Since 1920, Citizens Bank & Trust and its employees have been loyal partners with the Polk County communities they serve. “100 Days of Giving continues our tradition of making a difference by helping organizations that improve the lives of our neighbors,” said Jinx Chaney, Citizens Bank & Trust Board Member.

Organizations can begin submitting grant applications on September 14, 2020, at www.citizens-bank.com/100-days-of-giving/. All applications are due by October 9, 2020. The first awards, up to $10,000 per organization, will be announced in November 2020, with the final awards announced in 2021.

“Polk County is our home, and we strongly believe that it is our responsibility to take an active role in the communities we serve since we not only do business here, but live here as well,” said Citizens Bank & Trust President Greg Littleton. “As we celebrate 100 years in Polk County, 100 Days of Giving is a fitting way to demonstrate our enduring commitment to help make those communities better.”

Citizens Bank & Trust is celebrating its 100th year of financial stability in Polk County, Florida. Founded in 1920 in Frostproof, CB&T is a full-service financial institution providing personal and commercial banking deposit and loan products, along with Trust & Investment services. Branches are located in Auburndale, Bartow, Dundee, Frostproof, Ft. Meade, Haines City, Lake Wales, Lakeland and Winter Haven. For more information on Citizens Bank & Trust, visit www.citizens-bank.com.

Saturday, June 20, 2020 from 10 AM – 3 PM at Citizens Bank & Trust’s South Lakeland location.
5850 Florida Avenue South, Lakeland, FL 33813

All donors will receive a FREE OneBlood T-Shirt and a wellness checkup including blood pressure, temperature, iron count, pulse and cholesterol screening!

To make an appointment, please visit www.oneblood.org/donate-now and use sponsor code #60446
FREE COVID-19 Antibody Test for all successful donors.

It has been an honor to serve the small business community during this time of urgent need. Citizens Bank & Trust has processed and obtained approval for nearly 700 loans through the SBA’s PPP lending program totaling 90 million dollars. We were able to meet the needs of our customers, as well as many other businesses in our community. Loans began closing Monday, April 13th and will continue to fund over the next several days until all approved applicants have received their proceeds. The SBA is no longer accepting applications for PPP loans, which we hope is only temporary. Rest assured that we stand ready to assist should a second wave of funding become available. Thank you once again for allowing us to serve the financial needs of you and your businesses.

We wish you and your family the very best as we work through these difficult days together.

Citizens Bank & Trust, proud to be your bank.

Greg Littleton
President / CEO

 

A message from our President / CEO, Greg Littleton

 
 

The health, safety and security of our customers and employees is our top priority. Keeping that commitment top of mind, we will be transitioning our branch operations to drive-thru only beginning Monday, March 23rd. We apologize for any inconvenience this may cause but assure you will be able to conduct business as usual through our drive-thru lanes.

Moving forward we will meet with customers in our branches by appointment only. Please do not hesitate to contact us directly for your specific needs. Your financial needs continue to be our top priority and we are here for you.

What you can count on.

• Drive-thru lanes are open, fully staffed and ready to handle all of your banking needs.
• ATMs will continue to offer 24-hour access to funds.
• Mobile and online banking allows the opportunity to process payments, view transactions, check balances, make deposits, transfer funds and even apply for loans. It’s easy, safe and convenient.
• Our branches will continue to operate fully staffed and ready to assist you by appointment.
• Access to safe deposit boxes is available by appointment.

Our promise to you.

• We will continue to monitor and evaluate the evolving situation surrounding COVID-19 and the impact to our community.
• Customer touch points such as ATMs and drive-thru canisters will be cleaned multiple times throughout the day.
• We will do everything to ensure your safety, while we continue to provide the financial services you expect and deserve.

For more information, please contact your branch, personal banker, lender, trust or investment officer.

Also, here is a link to questions frequently asked by banking customers effected by Covid-19. https://www.fdic.gov/coronavirus/faq-customer.pdf

Thank you for your patience and understanding during this global health crisis.

We wish the very best for you and your family as we get through this trying time together.  Please take every precaution to keep yourself safe and healthy.

Citizens Bank & Trust…Proud to be Your Bank!!

Just like many of you, we are also closely monitoring new developments regarding COVID-19 (coronavirus disease). The health and safety of our customers, employees and communities are of the utmost importance.

While we are open for business as usual and are ready to serve your financial needs, we do have additional safety procedures now in place.  We want to assure you that we are committed to doing everything possible to make each Citizens Bank & Trust office as clean and safe as possible. Therefore, we have raised our usual standards of cleanliness and health safety to a higher level.

What We Are Doing:

We have implemented several new policies and procedures.

We are in constant communication with our employees to reinforce our sanitization safety procedures in both customer-facing and back-office areas. We are sanitizing high-traffic areas at an increased frequency.

• Customer touch points such as handrails, teller lines, door handles, ATMs and drive-thru canisters are cleaned multiple times throughout the day.
• Surfaces such as desks, counters and pens are wiped regularly.
• We have temporarily suspended our cookie sharing and Friday birthday cake celebrations surrounding our 100-year anniversary celebration.
• All departments have implemented hand washing and sanitizing procedures to take place multiple times during each employee’s shift.
• All employees are educated on correct hand sanitizing procedures.
• Employees are instructed to wash hands before and after eating as well as before returning to a work area.
• Customer service employees are instructed to wash hands frequently throughout the day and after each break.
• Proper procedures are posted in all back-office areas.

Again, the health, safety and well-being of our customers, associates and communities are critical.

Citizens Bank & Trust will operate business as usual with bank operations and hours but, rest assured we will monitor this quickly evolving situation. We will continue to do all that is necessary to be here and ready to assist our customers as needed.

With that in mind, we understand that some customers may be concerned with public interactions or unable to visit one of our offices in person. In those instances, we strongly encourage you to visit us at Citizens-Bank.com where you have 24/7 account access. By accessing your accounts online or by using the Citizens Bank & Trust mobile app, you have everything available to you at your convenience. You can make payments, view transactions, check balances, make deposits, transfer funds, and even apply for loans. It’s easy, safe and convenient.

If you’re not currently enrolled with online access you can Enroll Now, it only takes a few minutes.

Should you have further financial questions or need assistance please do not hesitate to contact your local office. For one hundred years and counting, we have appreciated your trust in us and are sincerely proud and grateful to be your bank.